Zentro is one of the fastest-growing internet service providers in the country, and we’re not about to stop there.

We’re putting the corporate giants on notice by providing residential and business customers with remarkably fast, exceptionally reliable internet service for less. And we’re doing it all with uncommonly responsive customer service and technical support — something the other guys can only manage in their dreams. Maybe.

READY TO BECOME A ZENTRO PRO?

Keeping internet connections up and running all day every day is kind of a big deal, and our people are proud to be doing it. Some might consider us the unsung heroes of the digital age. That’s what we think of ourselves anyway. Every person and every role here is important, and the positive energy you bring to work with you has tremendous value.

Zentro Pros come to work every day excited to make an impact. If you have an entrepreneurial spirit like we do, a strong work ethic, and a common-sense style to conducting business, there’s no doubt you’d fit right in. Zentro leadership also places great value on initiative, rewarding employees who exceed goals and expectations. So, if you’re a real go-getter, you’re definitely going to get noticed.

A COMFORTABLE PLACE TO DO YOUR BEST WORK

It’s no secret – happy people do better work. So we proudly provide a pleasant, highly functional work environment where our Zentro Pros can find their center and excel. Our headquarters is presently situated in Chicago’s burgeoning West Loop tech hub, surrounded by fast-growing technology companies of all kinds and sizes. We’re a short distance from public transportation, not to mention a growing variety of Michelin-rated restaurants, entertainment venues, and the Fulton Market District. With a job here, work is only the beginning.

A SOFT SPOT FOR THE PEOPLE WE SERVE

Zentro is proudly committed to playing an important role in the communities we serve. We’ve even partnered with large municipalities (like the City of Chicago) to provide free Wi-Fi to parks and beaches. It’s all about keeping people connected wherever they go. But, seriously, enough about us…we’re really excited to learn more about YOU!

Implementation Project Manager

Chicago, IL

Full Time

Mid Level

Company Overview
Zentro is the choice for discerning internet users who demand the best. We empower our customers with remarkably fast, exceptionally reliable Internet service, delivering it with unbeatable 99.99% uptime and uncommonly responsive customer support. Zentro is a refreshing alternative to the never-ending headaches and hassles of dealing with the usual suspects. Our name may be new to you, but we're actually the largest independent (and highest rated!) MDU-focused ISP in the country, improving the way people get and stay online... today, tomorrow, and beyond.

About the Role
We are seeking an experienced Implementation Project Manager to oversee the planning, execution, and completion of network expansion projects for multi-dwelling units (MDUs), commercial properties, and microwave radio infrastructure. This role requires a strong background in project management, construction coordination, and network implementation to ensure our deployments are completed on time, within budget, and to the highest quality standards.

Key Responsibilities
Project Planning & Execution:

Develop comprehensive project plans, including timelines, budgets, and resource allocation.
Coordinate with internal teams and external contractors to ensure project milestones are met.
Conduct risk assessments and implement mitigation strategies to minimize delays and cost overruns.
Forecast and manage resources and logistics needed to support project execution.

Construction & Network Implementation:

Oversee the installation of structured cabling, fiber optics, and microwave radio infrastructure.
Assist in managing contractors and subcontractors to ensure compliance with project specifications.
Work with engineering teams to optimize network designs for efficiency and coverage.
Conduct site surveys and feasibility studies to determine the best locations for network equipment deployment.

Budget & Cost Management:

Track and manage project budgets, ensuring cost efficiency without compromising quality.
Identify and implement cost-saving measures throughout the project lifecycle.
Provide financial forecasting and reporting on project expenditures.

Stakeholder Communication & Coordination:

Act as the primary point of contact for project stakeholders, including internal teams, property owners, developers, and general contractors.
Provide regular progress reports and updates to leadership and stakeholders.
Address project-related issues and conflicts, ensuring smooth implementation.
Coordinate the design and scheduling of network infrastructure installations, ensuring seamless integration with building requirements.

Qualifications & Experience:

4+ years of experience managing construction and infrastructure deployment projects.
Strong knowledge of MDU, commercial, and wireless network deployments.
Experience in structured cabling design.
Excellent problem-solving and leadership skills.
Strong budgeting, cost management, and financial forecasting capabilities.
Experience in stakeholder communication and conflict resolution.
Telecommunications or network engineering experience is a plus.

What We Offer

Competitive salary range of $60-$90k, based on experience and qualifications.
Comprehensive benefits package, including health, dental, and retirement plans.
Opportunity to work with a dynamic team in a growing industry.
Ongoing training and professional development opportunities.

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